Management History Mary Parker Follett on Community, Creativity, and Control Follett, at her graduation from Radcliffe in 1898 (source: Wikipedia)Mary Parker Follett was an early 20th century social worker who became one of the world's first management gurus. Her idea of organizations operating as networks of self-managing teams anticipated the work of other
Mgmt Throwback Thursdays Hackman & Oldham's Job Characteristics model For this week's Management #ThrowbackThursday, I bring you Hackman & Oldham's Job Characteristics model. Developed in the 1970s, it challenged the prevailing attitude that jobs should be simplified to maximize
Video Build Change Platforms, Not Change Programs Traditional approaches to change are bureaucratic at their core--and that's why they fail. We need to a new model for organizational change, one that's bottom up & horizontal, embraced, and emergent.
Book Freeing the Human Spirit at Work The experience of the post-bureaucratic rebels testifies to a single luminous truth: an organization has little to fear from the future, or its competitors, when it’s brimming with self managing “micropreneurs.”
Leadership Large-company CEOs spend 3% of their time with customers So much for the notion of the CEO as the "seer in chief"
Learning from the Vanguard Southwest Airlines: Freedom to Delight the Customer Frontline teams at Southwest Airlines know they have the freedom to do whatever it takes to serve the customer. It’s this freedom, rather than a set of protocols, that allows Southwest employees to create memorable moments.
Toxic Assumptions "When we take away all decisions from employees, they no longer feel accountable" This is taken from Peter Cappelli's new article in the September-October edition of the Harvard Business Review. “When we take away all decisions from employees, they no longer feel accountable.
Changing how we change Changing How We Change You can't evolve to a post-bureaucratic model using a bureaucratic approach to change.
Book Introducing my new book, Humanocracy I've spent the last 5+ years writing a book on creating good jobs and resilient organizations. Here's a quick summary and overview
Changing how we change Harnessing Everyday Genius How Michelin devolved to its frontline teams the power to make a difference
Book Fully Human: An Excerpt from Humanocracy This is a brief excerpt from Humanocracy. We hope this preview will inspire you to join a cause that has never been pressing: building organizations that are fit for the future--and for human beings.
Learning from the Vanguard Haier: Entrepreneurship at Scale How a Chine appliance maker is reinventing management for the digital age
Leadership Re-thinking leadership It’s time for a radical rethink of leadership and leadership development.
