Learning from the Vanguard - Michele Zanini

Learning from the Vanguard

A collection of 5 posts

Automation anxiety is largely misplaced

Empowerment Featured

Automation anxiety is largely misplaced

The experience of companies like Nucor is that we have little to fear from automation -- provided we stop treating people as semi-programmable robots, and instead give workers the incentives, discretion, skills, and safety to be creative in their jobs.

Dee Hock - a true management maverick

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Dee Hock - a true management maverick

Dee Hock, the visionary entrepreneur and executive who founded and ran Visa in its formative years, passed away on July 20, 2022. He was also one of the world's greatest management mavericks of the 20th century. Hock's experience building and scaling Visa as a wildly successful for-profit membership corporation-in which

The organizational secrets of the Large Hadron Collider

Learning from the Vanguard Featured

The organizational secrets of the Large Hadron Collider

Solving complex problems at scale requires plenty of leadership and management. What it doesn't require is a top-down structure.

Southwest Airlines: Freedom to Delight the Customer

Learning from the Vanguard

Southwest Airlines: Freedom to Delight the Customer

Frontline teams at Southwest Airlines know they have the freedom to do whatever it takes to serve the customer. It’s this freedom, rather than a set of protocols, that allows Southwest employees to create memorable moments.

Haier: Entrepreneurship at Scale

Learning from the Vanguard

Haier: Entrepreneurship at Scale

How a Chine appliance maker is reinventing management for the digital age